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Why choose UPP for

Salesforce Consulting

(1)

Salesforce Ridge Partner Expertise

Salesforce Ridge Partner Expertise

Certified consultants with deep Salesforce experience.

(2)

100+ Salesforce Certificates

100+ Salesforce Certificates

Certified consultants with deep Salesforce experience.

(3)

AI-Driven CRM Optimization

AI-Driven CRM Optimization

Integrate AI-powered automation and predictive analytics into Salesforce.

(4)

Custom Workflows & API Integrations

Custom Workflows & API Integrations

Tailored Salesforce solutions for seamless business operations.

(5)

Maximize ROI from Your CRM Investment

Maximize ROI from Your CRM Investment

Ensure your Salesforce platform is fully optimized for growth.

See how we improve salesforce efficiency

Salesforce Ridge Partner

Optimize your CRM with

AI & Automation

As a Salesforce Ridge Partner, UPP provides end-to-end Salesforce consulting, implementation, and AI-driven CRM automation to improve customer experience and sales performance.

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Our Service

Service Cloud

Service Cloud

Enhance customer support with AI-driven automation.

•  

AI-Powered Chatbots & Virtual Assistants - Provide instant, 24/7 support.

•  

Automated Case Routing & Sentiment Analysis - Route cases intelligently based on urgency.

•  

Customer Self-Service Portals - Reduce workload with AI-powered knowledge bases.

Data Cloud

Data Cloud

Real-time AI for customer data insights.

•  

360-Degree Customer View - Consolidate data from multiple sources for deep insights.

•  

AI-Powered Customer Segmentation - Identify trends & predict customer behavior.

•  

Real-Time Data Processing - Activate personalized experiences instantly.

Marketing Cloud

Marketing Cloud

Hyper-personalize marketing campaigns & improve ROI.

•  

AI-Powered Customer Segmentation - Deliver highly targeted campaigns.

•  

Automated Email & Retargeting Workflows - Engage leads with data-driven AI automation.

•  

AI-Based Campaign Performance Analytics - Optimize marketing spend in real-time.

Custom Dev

Custom Dev

Customize Salesforce to fit your workflow.

•  

Custom Objects, Fields & UI Enhancements - Modify Salesforce layouts for faster, streamlined workflows.

•  

Apex Development & Lightning Components - Extend Salesforce functionality with custom development.

•  

Third-Party Integrations - Connect Salesforce with ERP, AI models, and cloud platforms.

Working Process

Our process is a tailored journey—designed to align tech with your goals, solve real problems, and deliver lasting impact.

1.

Discover & Plan

We analyze your current workflows, challenges, and CRM goals to define the right Salesforce strategy and roadmap.

2.

Customize & Build

We help you build a system based on Salesforce's best practices for each business process. If those don't meet your needs, we tailor Salesforce to your business with custom objects, workflows, automations, and integrations that fit your operations.

3.

Launch & Enable

We deploy the solution, migrate data, and train your teams to ensure smooth adoption and high user engagement.

4.

Optimize & Grow

We continuously monitor, enhance, and scale your Salesforce environment to support long-term growth and innovation.

FAQs

  • Which Salesforce products does your team have expertise in?

    Our team has hands-on experience with a wide range of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, Commerce Cloud, Data Cloud, and Marketing Cloud.

  • Which industries or domains has your team implemented or developed Salesforce solutions for?

    Our team has successfully implemented and customized Salesforce solutions across a diverse range of industries, including Retail, Education, Manufacturing, Public Sector, Pharmaceutical, and Advertising.

  • What stages of Salesforce development can your team support?

    Our team offers comprehensive Salesforce support across the entire lifecycle - starting from strategic planning and consulting, through development and deployment, all the way to post-launch operations and maintenance.

  • Do your Salesforce staff hold certifications? How many years of experience do they have?

    Yes, our team currently holds over 120 Salesforce certifications as of May 2025. We ensure that all our Salesforce developers are certified in both Administrator and Developer tracks, enabling them to handle a wide range of tasks across both functional and technical areas. On average, our Salesforce professionals have approximately 5 years of hands-on experience.

  • Do you have experience integrating Salesforce with third-party systems (ERP, payment gateways, Zalo, Facebook, email, etc.)?

    Yes, integration is one of our core Salesforce services. We've connected Salesforce with ERP systems (SAP, Oracle), payment gateways, social platforms (Zalo, Facebook), email, and custom applications—using tools like Salesforce APIs, MuleSoft, and middleware. We follow best practices to ensure secure and scalable integrations.

  • Can you help me map my current process to Salesforce?

    Absolutely. We help clients map their current processes to Salesforce by analyzing workflows and designing solutions using standard features, automation, or custom development - ensuring efficiency and scalability.

  • After deployment, is there any support for system maintenance and updates? What is the process if I want to extend the functionality later?

    Yes, we provide post-deployment support, including system maintenance and updates. If you want to extend functionality, we follow a clear process: requirement gathering, design, and implementation.

  • Which countries have you worked with in Salesforce?

    Our team has delivered Salesforce solutions for clients across multiple countries, including the United States, Australia, Hong Kong, Japan, South Korea, and Vietnam.

Contact Us

UPP Global Technology JSC

Have more question?

Get in touch with us and discuss the possibilities of working together.

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